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Complimentary Seminar

Tuesday January 12, 2010

2 Sessions
9:00am-11:00am 1:00pm-3:00pm

 

Viruses and Spyware "What You Need to Know"

This presentation covers the issues Tech Support personnel need to know in order to deal with today's malware threats. Viruses and spyware are more prevalent today than ever before, and these malicious programs have become far more sophisticated than they were in the past.

In many cases there are no obvious symptoms of infection, so the malware may remain on the infected computer for weeks or months undetected. Once it has been determined that a machine has been compromised, the malware may have disabled most of the tools and the traditional methods of removing the infestation.

This behavior may take the form of disabling Task Manager or Regedit, blocking access to the Internet or just certain web sites, removing the Run command or the ability to run a Command Prompt. Most anti-virus software will be removed or disabled, and frequently cannot be reinstalled. It may be impossible to run Windows Updates or to download other updated programs.

While anti-virus and other security software is an important factor in protecting computer systems against today's threats, a total solution requires many additional components and an increased awareness of the vulnerabilities present on every computer. This presentation will highlight some of the most critical exposures and suggest corrective measures.

These are some of the topics that will be covered:

Definitions -- Virus, Worm, Trojan Horse, Spyware, and why you need to understand the differences

Why do they do it? Who are the authors of today's malware, and what is their motivation?

Objectives and Limitations of anti-virus software

Challenges in finding and removing malware today

Suggested procedures and tools

 

 

 

About the Presenter: Ken Dwight - has been a computer professional since 1966, when he started as a Programmer Trainee on mainframe computers. He started his consulting practice in 1972 and shifted to the PC environment in 1982. In 2002 he began a specialty in the area of viruses and related malware and started offering his virus seminars as The Virus Doctor™ In 2005 he published his first book, Bug-Free Computing: Stop Viruses, Squash Worms, and Smash Trojan Horses. Today he spends much of his time training support technicians in his Virus Remediation Training.

Who: IT Technical staff, managers, directors, project managers, PMO's are all welcome to attend
When: January 12, 2010. Two sessions. 9:00-11:00am and 1:00-3:00 pm
Where: Alphaware Training Centers
RSVP: Please email register@alphaware.net or call 713 662-9768

 
 
 

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